GENERAL

The following terms and conditions (henceforth: the Terms and Conditions”) are valid between you and August RTW OÜ (Reg. No. 12655025) (henceforth: August RTW OÜ; may be referred to as “us” and “we”) and apply to all use of and orders placed on the studio-august.com website, our mobile website or via email.

Please read our Terms and Conditions carefully before placing any orders on www.studio-august.com

An order can only be placed if you have previously confirmed that you accept these Terms and Conditions. By using the Website and/or placing an order on the Website you confirm that you have read these Terms and Conditions.

August only offers products that we have in stock and that are published on www.studio-august.com. The inclusion of these products does not mean that they will be available at any time. We reserve the right to discontinue any product at any time.

The prices of all goods in the online shop are quoted in EUR and include all applicable taxes.

PRICES, PAYMENT AND DELIVERY

1. The prices displayed on studio-august.com include the statutory Value Added Tax but do not include a delivery charge. If the VAT rate applicable on the date of the order is changed after the order has been made, the change will be reflected in the price of items without you being notified.

1.1 To pay for your purchase in the online shop, you can use one of the following payment methods provided by Maksekeskus AS.

2. The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

3. If the customer orders products for delivery outside of the EU please note that the customer’s purchase may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by the customer and won’t be refunded by us when the customer returns the product.

4. August will dispatch the approved orders as quickly as possible and in the order that they have been received. Depending on delivery method and time of placing the order, delivery normally takes about 1 – 7 working days. (Monday – Friday)

Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak periods or in the case of unexpected events. At the latest, orders will be delivered within a thirty day window from placing the order.

Before you place your order, you will be informed of the expected delivery details. Shipping fees will be displayed at the checkout.

If you have given us your email address, you will receive a confirmation with your expected delivery details.

Our courier company for packages delivered to Estonia, Finland – Itella Smartpost

Our courier company for packages delivered to the rest of the EU – DPD

Our courier company for packages delivered to the rest of the world – DHL, TNT

ORDER CONFIRMATION

1. After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product or products you have ordered from us, your payment details and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.

2. Please note that all orders placed by you are subject to acceptance by us.

Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. If a product is unavailable, we will contact you shortly. If we already have received payment for such product we will refund you the amount of the purchase.

COLORS

Our goal is to describe the products at the Website as correctly as possible. However, please note that due to the color settings of your computer, the colors of the products shown in the pictures on the Website can differ somewhat from their actual colors. We cannot be held responsible for any such discrepancy.

RETURNS AND EXCHANGES

1. To return or exchange an item, please email us at contact@studio-august.com.
Please provide your order number and reason for your return exchange. Full-price items with original tags that have not been worn, washed, or altered can be returned within 14 days of receipt for a full refund. After receiving the return instructions the package must be dispatched within 5 working days.
After 14 days all sales are final.

The customer may choose their preferred method of return shipping.
We recommend insurance/tracking as August RTW OÜ is not responsible for lost packages.

We reserve the right to refuse any returns that do not comply to the above criteria.

2. Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.

3. Please note that you must pay the shipping cost for returning the products in accordance with your right of withdrawal and exchange and August RTW OÜ has no obligation to pay such costs.

OWNERSHIP OF RIGHTS

All intellectual property rights on the studio-august.com website remain with August RTW OÜ. Any use of the studio-august.com website or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of August RTW OÜ.

CONTACT INFORMATION

August RTW OÜ

Marati 5, 11712, Tallinn, Estonia

contact@studio-august.com

+372 55570674