Standard orders are typically processed within 1-2 business days.
Expedited orders are processed same-day, assuming order is placed
before 5pm EST. Shipping costs are non-refundable.
Please make sure all shipping and billing information is correct to
avoid unnecessary delays. We’re unable to ship to P.O. boxes at this
- To return or exchange an item, please email us at firstname.lastname@example.org. Please
provide your order number and reason for your return exchange.
Full-price items with original tags that have not been worn, washed,
or altered can be returned within 14 days of receipt for a full refund. After receiving the return instructions the package must me dispatched within 5 working days.
After 14 days all sales are final.
Please note all sale items are final sale.
The customer may choose their preferred method of return shipping.
We recommend insurance/tracking as August is not responsible for
- We will contact you after we have inspected the returned items and we will inform you about the status of your reimbursement.
- Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags etc still attached. Goods should be packaged so they do not deform in transit. No tape is to be attached to the product or the product’s original packaging. It must also be in the original cardboard packaging
We reserve the right to refuse any returns that do not comply to the above criteria.