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SHIPPING

Estonia, Latvia, Lithuania, Finland – Free shipping
Rest of Europe – 25€ – Free delivery on orders above 400€
Rest of the world – 45€

Estonia, Finland, Latvia, Lithuania – 1 to 3 business days – Itella Smartpost, Omniva
Rest of Europe – 4 to 8 business days – Omniva, DPD
Rest of the world – up to 10 business days – Omniva, DHL, DPD

 

Orders are typically processed within 1-2 business days.
Please make sure all shipping and billing information is correct to avoid unnecessary delays.

 

RETURNS

To return or exchange an item, please email us at contact@studio-august.com

Please provide your order number and reason for your return / exchange.
Items with original tags that have not been worn, washed, or altered can be returned
within 14 days of receipt for a full refund. After receiving the return instructions the
package must be dispatched within 5 working days. After 14 days all sales are final.

Unless an error from our part shipping costs are non-refundable.

The customer may choose their preferred method of return shipping. We recommend insurance/tracking as August RTW OÜ is not responsible for lost packages. Please retain proof of postage until we have confirmed your refund. We will contact you after we have inspected the returned items and we will inform you about the status of your reimbursement. Products are to be returned in original condition/ packaging.

We reserve the right to refuse any returns that do not comply to the above criteria.